Policies

 

About Our Products

 

All of our products are factory-fresh and imported directly from manufacturers. We provide manufacturer names, manufacturer part numbers and data-sheets for the products listed in our online store.

 

Buy with confidence:  All our products come with a 100% Satisfaction Guarantee.  Any damaged or malfunctioning product will be fully refunded, including shipping costs, without any hassle.

 

Packing & Handling

 

We take care to pack and ship your items properly, using packing materials with ESD anti-static protection.  Your items will arrive free of damage or your money back.

 

Payment Options

 

We accept all major credit cards via PayPal.  You do not need to have an existing PayPal account to complete your purchase.  

 

Information Security

 

Tayda does not store (or even see) your financial information.  All transactions are performed on PayPal’s secure transaction servers.

 

All account information on TaydaElectronics.com is protected by a GoDaddy SSL certificate.

 

Shipping Options

 

We usually ship within 1 business day after payment confirmation.

Orders are shipped Monday - Friday 8:30am - 5:30pm ICT .  If you place an order on a weekend or national holiday it will be processed the next business day.

 

We ship using DHL Express, FedEx, UPS and USPS.

 

Refund Policy

 

Your satisfaction is guaranteed.  If you receive an item that is malfunctioning, damaged or wrong item, we will grant you a full refund. Please contact us within 30 days after receiving your order.


For products that didn’t meet with buyer expectations,  we usually don’t ask customer to return the product if the product value is not high.

In the case we ask customer to return damaged/nonworking items we do pay for return shipping cost. Please contact us within 30 days after receiving your order.


If customer ordered wrong products and wants to return items then buyer pays for return shipping cost in the condition that returned items are in resalable conditon. Please note that returns are accepted to only our Thailand warehouse. You can make such request within 30 days after you have received products and return them in unopened condition. We don't accept returns for IC's and transistors as they are sensitive devices and should not be reopened and sealed or travel long period of time several times.

if customer doesn’t receive their package for any reason we give refund or offer free reshipment. (**EXCEPT issues related to customs clearance or customs clearance fees, service fees related to shipping company in destination country, these issues are totally beyond control of Tayda and can't accept liability for issues related to these).


To initiate a return or refund request contact customer service with the list of items they want to return and we will provide further instructions including our return shipping address. We send refund to customers PayPal accounts within few days after email confirmation.

 

 

Disclaimer

THIS SITE IS PROVIDED BY Tayda Electronics TAYDAELECTRONICS.com ON AN "AS IS" BASIS. TAYDAELECTRONICS.COM MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT OR MATERIALS INCLUDED ON THIS SITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, TAYDAELECTRONICS.COM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TAYDAELECTRONICS.COM WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.